- Please set up your account in the Console and make sure you have a production API key. If you have any questions about getting the Production API Key, you can always contact us via hello@inten.to.
- Find Intento Translator in Zendesk marketplace:
- After installation you can open the app settings to do the following:
- Change the title of the app
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Insert your production API key
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Apply Smart Routing mode
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Switch to Auto Translate mode (this feature allows you to translate the tickets automatically as your receive them)
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You can also set the default Zendesk app restrictions (role/group)
If you click on the Intento Translator for Agents icon, you will be able to set the preferred language:
